RETURN AND REFUND POLICY

We sincerely appreciate you choosing Edeviceshop. We strive to ensure that your experience inspecting, assessing, and purchasing our products is exceptional.

Transactions made at Edeviceshop are subject to the same terms and conditions as other purchases. Please be aware that when placing an order or making a transaction at Edeviceshop, you are indicating your agreement to the terms of the privacy policy. If the item is damaged or if you are unsatisfied for any reason, you have a 15-day window from the date of purchase to return it and receive a refund. It is essential to follow these instructions in order to initiate the product return process.

Refunds:
Edeviceshop is dedicated to providing our customers with top-quality products. All of our products undergo a comprehensive inspection, meticulous flaw detection, and meticulous packaging to ensure their quality. We take great care to ensure that our products meet the highest standards of quality and craftsmanship, guaranteeing your utmost satisfaction.

Unfortunately, there may be occasions when the product or goods you desire are unavailable, or we may encounter challenges with inventory or quality control. Due to unforeseen circumstances, it may be necessary to cancel your order. You will receive complete information in advance, ensuring that any concerns you may have about your order are alleviated. Once you have made an online payment for your order, our team will carefully review your request and ensure that you receive a refund.

All items are thoroughly tested for quality before being processed. We ensure that the product is packaged meticulously. At the same time, we ensure that the products are properly packaged to prevent any damage during shipping. It is important to note that Edeviceshop assumes no liability for any damage that may occur to the items during shipping or transit.

Once we receive the returned item, we will promptly inspect it. If it meets the specified requirements, we will proceed with issuing a refund for the purchase. Your refund will be processed within a few days, and you will receive a notification as soon as the funds are available.

Refund Requirement:
For a full refund, it is necessary to return items in their original condition without any alterations.

Please include the original warranty card that has not been used or filled out, along with all of the original packaging and accessories, including a UPC code.

Please ensure that you return the items to us with full insurance and using a shipping method that can be traced, at your own expense.

A Product Is Not Returnable:

• After the Fifteen days of the shipment’s receipt date.
• The item labeled as “Special Order” or “Final Sale.”
• The item has been either installed or is already in use.
• A warranty card is filled out, the product is registered or serviced, and rebates are submitted and/or claimed.

Methods of Returning an Item:
Please send an email to support@edeviceshop.com within 15 days of receiving the item to request a return.

After receiving approval, please return the item to the designated warehouse using a shipping method that is fully insured and trackable.

Preventing a Return:

• Ensure that the specifications of the electrical appliances align with your requirements.
• Please review the measurements of the built-in appliance cutouts.
• It is important to thoroughly inspect large items for any signs of damage upon delivery.
• Accurate measurements of doorways and spaces for large objects are essential to prevent any potential problems.

Shipping:
Edeviceshop does not include shipping costs for returned items. Customers are responsible for covering shipping costs, even if the item is advertised as having free shipping.

Policy on Delivery:

• Standard Shipping Business operates from Monday to Friday, between 8 a.m. and 7 p.m.
• Delivery date and time cannot be guaranteed.
• Upon delivery, it is required for an adult to sign for the package.
• It is important to thoroughly inspect products for any damage before they are dispatched.
• Orders placed prior to shipment are exempt from any cancellation fees.
• Following the shipment, a return shipping cost of approximately $1.50 per pound will be applied.
• Cancellations are not possible for items labeled as “Final Sale” or “Special Order”.

Policy Regarding Product Specifications and Image:
Product images serve as visual representations and should be used for illustrative purposes. It is crucial to verify the features and specifications.

Please consult the manufacturer’s website or reach out to our sales staff for the most current information.

Freight Forwarding Policy:
Edeviceshop is not responsible for any loss or damage after it has been received by you or a freight forwarder.

Refuse shipments that are damaged, and give your freight forwarder the necessary information.

It is your obligation, or the freight forwarder’s, to comply with import and export laws; Edeviceshop should not be mentioned on any export documentation.

Informed Consent:
You accept our Return & Refund Policy by using our website, making an account, or completing a purchase.

Modifications To Our Refund And Return Policy:
We will make any necessary adjustments to this document to ensure it aligns accurately with our website and policies. All changes will be prominently posted on this page, unless required by law to do otherwise. Furthermore, by continuing to use the website, you are indicating your acceptance of the revised Return & Refund Policy. If you have any objections to these or any future changes to the Return & Refund Policy, you may choose to delete your account.

Reach Out To Us:
If you have any concerns or are not completely satisfied with our products, please don’t hesitate to reach out to us. We are here to address any issues you may have and ensure your satisfaction with our product.

Email address: support@edeviceshop.com